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Frequently Asked Questions

How long does it take to receive my order?

We ship our orders very quickly! Once you have all of your information required to complete your order, your order will leave our warehouse within 72 hours or even sooner depending on product and quantity.

We offer RUSH shipping options if needed. 

What is the best way to place an order?

We have several ways for you to place your award order: via phone, web or email us at:

For payment by check or purchase order, please call us (number on the Contact page) and one of our customer service representatives will be happy to help you place your order.


Can I change my order?

Due to our rapid processing time, it is very difficult to add to or change your order.

If a change is necessary, please contact one of our helpful representatives at the Contact page.


Can you tell me the size of a specific item?

General measurement information can be found on the product pages.

Please contact Corporate Giveaways Central if you need more dimensional details.

How can I submit my engraving information?

The best and most accurate way to submit your engraving would be via email at

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